The Depth That Human Interaction Can Bring To Data Gathering

Photo by Scott Graham on Unsplash

When someone says let’s map out a process I immediately wonder who I can meet with to learn about the process while everyone else runs to organize a process map workshop. Process mapping is a powerful tool to understanding a process and is an effective way of getting that done in a short amount of time, but if we overlook those involved in the process we will miss the opportunity to…