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Defining The Words That Impact You Can Change Your Life
You are sitting at your desk at work and check on the latest figures. One of your key indicators goes down a couple points indicating there is a problem. You may decide you know what the problem is. This may have happened before, or you may figure you understand the process well enough to diagnose it. So you set off to start an improvement project to fix the problem. At this point the real problem is that you don’t understand the problem accurately enough to understand what is really wrong with the process. All you know is that a key indicator has changed.
What until you see what this concept has to do with life….
We have all been apart of numerous projects where someone has told us that this thing needs fixed and how to fix it. Our job is to make the fix and ensure it stays fixed. We have all been in projects where the fix didn’t work and the key indicator comes back to haunt us. We aren’t even surprised when we are asked to fix it again doing the same thing only a little better this time. The entire time no one has taken the time to define the problem and understand the current state of the process. Doing so can change the trajectory of our projects and of our lives.
